Member TOS Page

Terms & Conditions

Last updated: August 17, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the training packages and services offered through masterwong.net, operated by Master Wong Ltd, a registered business in the United Kingdom (referred to as “we”, “us”, or “Master Wong”).

By purchasing a package or accessing our services, you agree to these Terms. Please read them carefully.

1. Training Packages

We offer several distinct training packages based on a one-time payment model. Our core packages include:

  • Martial Arts Package
  • Business Package
  • Family Package
  • Nutrition Package

Each package is sold as a one-time purchase. This purchase grants you access to a curated collection of video lessons, training materials, and resources specific to its theme. The full details of what is included in each package are provided on the respective purchase page on our website.

2. Payments & Billing

All our training packages are available for a one-time payment. The specific price for each package will be clearly displayed on its purchase page.

  • A single, one-time payment is required at the time of purchase.
  • There are no recurring charges or subscriptions for these packages.
  • All payments are securely processed via our designated payment processor (e.g., Stripe), ensuring your financial data is protected.

3. Refunds

Refunds for any one-time package purchase must be requested within 7 calendar days of the purchase date. To be eligible for a refund, you must not have accessed or downloaded a significant portion of the course materials. We reserve the right to review your account activity to determine eligibility. To request a refund, please contact us at the email address provided below.

4. Account & Data Privacy

To use our services, you must provide your name, email address, and complete the payment through our secure processor.

We are committed to protecting your privacy. We collect and process your data strictly in accordance with United Kingdom data privacy laws, including the UK GDPR. For more details, please refer to our Privacy Policy.

5. Community Use & Conduct

Participants may be granted access to private communication and collaboration tools to support their training, such as:

  • WhatsApp (for group discussions and quick updates)
  • Google Drive (for shared resources and documents)
  • Zoom (for potential live sessions and interactive workshops)

By participating in our community, you agree to:

  • Be respectful and constructive in all interactions.
  • Maintain the confidentiality of shared information and discussions within private groups.
  • Adhere to all specific community guidelines provided for each platform.

We reserve the right to suspend or remove any user from our services, including community access, who violates these standards or engages in disruptive behavior, without a refund.

6. Changes & Service Availability

We reserve the right to modify or discontinue any part of the service, including features, content, or pricing, at any time, with or without prior notice.

We strive for constant service availability but do not guarantee uninterrupted access. Scheduled maintenance or unforeseen technical issues may cause temporary outages.

7. Legal Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

Any disputes arising from or in connection with these Terms or our services will be subject to the exclusive jurisdiction of the courts in Ipswich, United Kingdom.

8. Contact Information

For any questions, support, or refund requests, please do not hesitate to contact us: 📧 masterwonggroup@googlemail.com

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